Deep Dives

WHAT WE'VE LEARNED Deep Dives

We've been lucky enough to provide answering service software for almost 3,000 apartment communities over the years. Over that time, we've learned a thing or two about best practices as it relates to answering services and missed call management.

DEEP DIVE

What We Learned Calling 5,081 Apartment Communities

7/23/2024: Apartment community phone systems are a mess. Even for NMHC Top 10 firms, the percentage of phone calls that are dropped altogether shocked us....
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