GET CONNECTED Resources
Take a look at what's new in answering service software. We provide service exclusively for the property management industry, and, as such, we are highly customized to meet the unique needs of property management. What's new and upcoming is exciting!
CASE STUDY
Northwood Ravin’s Answering Service Upgrade Transforms Property Operations
12/18/2024:
Northwood Ravin leveraged Courtesy Connection to transform after-hours maintenance and communication. AI-powered sentiment analysis, call transcription, and secure mobile calling changed the game for NWR...
BLOG
Managing Holidays and Temporary Messaging at Scale
12/18/2024:
For property management companies, consistency and scalability across a portfolio are key to delivering exceptional resident experiences. But when holidays roll around, or unexpected events like office construction or maintenance issues arise,...
BLOG
Enhancing Resident Retention: The Hidden Power of an Answering Service
10/23/2024:
In the competitive world of property management, resident retention is paramount. While much of the focus often lands on amenities, maintenance responsiveness, or community events, there's a hidden tool that can significantly impact resident...
EVENT
Optech 2024
10/9/2024:
We are excited to be attending Optech 2024 in Washington, D.C., from October 21-23. This event is a prime opportunity to engage with industry professionals and learn about the latest trends and best practices in apartment management...
BLOG
What Are Automated Notification Systems
9/27/2024:
Missed calls can feel like missed opportunities, especially when they don’t come with the label “Spam.” But don’t worry, you’re not alone, and there’s a solution to make sure no important call slips through the cracks...
BLOG
Debunking Myths: Common Misconceptions About Property Management Answering Services
9/25/2024:
In property management, the value of time and efficiency can’t be overstated. Every phone call matters, especially when they’re from residents or prospects. But there's a lot of confusion surrounding the role of answering services in this industry....
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