GET CONNECTED Resources
Take a look at what's new in answering service software. We provide service exclusively for the property management industry, and, as such, we are highly customized to meet the unique needs of property management. What's new and upcoming is exciting!
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What is a Property Management Answering Service?
9/27/2024:
Missed calls can feel like missed opportunities, especially when they don’t come with the label “Spam.” But don’t worry, you’re not alone, and there’s a solution to make sure no important call slips through the cracks...
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Top Features to Look For in an Answering Service
9/11/2024:
Managing a property portfolio can be a challenging task, with the constant need to juggle multiple responsibilities, from resident experience to maintenance requests. At Courtesy Connection, we believe a high-quality answering service is not just...
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The End of the Phone Tag Era: Advancing Resident Experience in Property Management
8/28/2024:
In the ever-evolving landscape of property management, one aspect remains crucial: delivering exceptional resident experiences. As technology advances and resident expectations grow, the traditional methods of communication and service are becoming...
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Is Your Property’s Phone System Up to Par? Why You Need to Schedule an Audit Now
8/14/2024:
In property management, first impressions matter—and for most prospective residents, that first impression is your phone system. Recently, Courtesy Connection conducted an extensive outreach effort, contacting over 5,081 apartment communities, and...
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Elevate Your Property Management with Comprehensive Portfolio Reporting
8/1/2024:
In the multifamily property management industry, staying on top of team performance across a diverse portfolio of properties is no small feat. For many companies, the challenge lies in having a reliable, efficient system to monitor and manage these...
DEEP DIVE
What We Learned Calling 5,081 Apartment Communities
7/23/2024:
Apartment community phone systems are a mess. Even for NMHC Top 10 firms, the percentage of phone calls that are dropped altogether shocked us...
Answering Service Features
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